Click to view our Accessibility Statement or contact us with accessibility-related questions
Free Standard Shipping in the US on orders over $99
shopping_cart
arrow_back
Helgray Silverstone Watch
Showing 1 of 33 conversations about:
Helgray Silverstone Watch
Maogua
55
Sep 25, 2017
I just received my watch from last drop, however none of the chronograph functions work. When I press on the 2 o'clock button, the red hand does not move at all. But the normal watch function works without any issue. Have I received a faulty watch, guys?
2
Reply
bookmark_border
more_vert
Nadim
20
Helgray
Sep 25, 2017
MaoguaIt's possible but very unlikely, especially if the rest is working.
Are you sure you are pressing hard enough on the button? Being a mecaquartz movement, the buttons act like the buttons on a mechanical watch. You need to press relatively hard and feel a firm 'click'.
If it's still not working shoot me an email at nadim@helgray.com and I'll get you sorted out. Thanks!
1
Reply
bookmark_border
more_vert
Maogua
55
Sep 25, 2017
NadimYou are absolutely right Nadim, it does require quite a firm press on the buttons to get it going. It feels like there is a bump before the actual click. I'm so happy that I don't need to go through the replacement process. I love the watch and the green watch face is so nice. Too bad that the red hand does not align well on mine too.
1
Reply
bookmark_border
more_vert
View Full Discussion
© 2024 Drop
Company
About Drop StudioStudent DiscountPrivacy PolicyTerms of UseCookie Settings
Drop Refurbished
Like-new products you can trust
Drop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collection
Collaborate With Us
For Brands & Designers
Support
ContactCommunity GuidelinesHelp CenterSitemap
Follow Drop
© 2024 Drop